Question 1

What is a dynamic QR code?

Accepted Answer

A dynamic QR code stores a short redirect URL rather than your actual destination. That means you can change where it points at any time — even after printing — without creating a new QR code. Dynamic codes also unlock scan analytics.

Question 2

What file formats can I export?

Accepted Answer

You can download your QR codes as PNG, JPG, SVG, and PDF. Vector formats (SVG and PDF) are recommended for print — they stay perfectly sharp at any size.

Question 3

How long do QR codes last?

Accepted Answer

Static QR codes never expire. Dynamic QR codes stay active as long as your subscription is active — redirection and scan statistics keep working with no time limit.

Question 4

Can I track who scans my QR code?

Accepted Answer

Yes. Every dynamic QR code provides scan statistics: scan count, trends over time, country, and device type. Data is aggregated and anonymous — we never personally identify people who scan.

Question 5

Do I need an account?

Accepted Answer

You can generate and download a static QR code without creating an account. An account is required for dynamic QR codes so you can update their destination and view scan statistics.

Question 6

Is there a scan limit?

Accepted Answer

No — your QR codes can be scanned an unlimited number of times. No scan limits apply, regardless of your campaign volume.

Question 7

How do I contact support?

Accepted Answer

Our team is available through the Contact page. Describe what you need and we'll reply by email within one business day.

Questions Answers